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Fixd Repair Phone Numbers and Emails

Toll-Free Number:

  • (855) 600-3493
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Customer Service:

  • (844) 349-3669

Fixd Repair Emails:

Complaints/ Feedback
Customer Service
Legal
CCPA Inquiries, DMCA Inquiries, Nevada Residents, Privacy Inquiries
Media
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dispute@fixdrepair.com
Dispute Resolution and Arbitration
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Fixd Repair Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Fixd Repair Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Fixd Repair is 8556003493. 57% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Fixd Repair may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.

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PissedConsumer Club

Contact Information

Fixd Repair Website:

Fixd Repair Help Center:

Corporate Office Address:

FIXD REPAIR, LLC
1321 Valwood Pkwy, Suite 620
Carrollton, Texas 75006
United States

Fixd Repair Rating Based on 26 Reviews

Rating details

1.3
more details
Website
Customer service
Turnaround Time
Diversity of Products or Services

Rating stats

Rating trend

How Good is Fixd Repair's Customer Service?

Kynsley Lwq
Kynsley Lwq
Feels Disappointed | Apr 10, 2024

*** misleading did not know u had to subscribe misleading rip off

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Hedda Oow
Hedda Oow
Feels Satisfied | Mar 01, 2024

Pretty good just takes 2 long to receive after u pay for it

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Dayon Rdt
Dayon Rdt
Feels Disappointed | Dec 19, 2023

Not happy at all

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Warden Ppf
Warden Ppf
Feels Disappointed | Jun 21, 2023

I ended up “Pissed Off”!

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Wilmetta Plh
Wilmetta Plh
Feels Disappointed | Mar 29, 2023

Still have not received item. Took many emails to finally get an answer for status of order. NOBODY in C/S ever answered phone. Website was totally useless, clicked links came up "DOES NOT EXIST " ??

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Samyrah Gnq
Samyrah Gnq
Feels Disappointed | Mar 28, 2023

Want my money back 69.99

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Summary of Fixd Repair Customer Service Calls

1.2K TOTAL
CALLS
03:21 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fixd Repair?

Payments and Charges Question:

  • “There was a charge of 99.99 and I never authorized that”
  • “Fraud charge”
  • “Charge on my account”

Activation/ Cancellation Question:

  • “Cancel the account”
  • “Cancel”
  • “Cancelación”

Product/ Service Question:

  • “Can’t start connecting”
  • “I can't connect fixd to my phone”
  • “Broken unit”

Request for Information Question:

  • “Can you pay monthly and how much”
  • “Talk to someone about my account.”
  • “Verification code”

Refund Question:

  • “Refund charge of $99.00”
  • “Fixd premium refund”
  • “Refund”

Account Question:

  • “I had no idea there was a subscription”
  • “Account was over charged”
  • “Subscription charges”

Shipping and Delivery Question:

  • “Haven't received device”
  • “Never received item”
  • “I did not get my device and it has been 14 days”

Return/ Replace Question:

  • “Can’t open the print link for return link”
  • “I returned both of the fixed sensors that I ordered within two days of receiving them and I have yet to get a refund of any of the money that I spent on these”
  • “Return product”

Cards Question:

  • “Why is fixed charging my card 99.99$”
  • “Why are they on my credit card?”
  • “Charging my card when i have not authorized it nor used the app”

Staff Question:

  • “Customer service”
  • “Add maintance service”
  • “Fixd sensor is not scanning on my phone. I've email support service several times. Maybe someone can help me over the phone to guide me threw.”

Website/ Application Question:

  • “Tried to contact FIXED but unable to reach site.”
  • “Application variations”

Other Question:

  • “Bought 2”
  • “Invoicing”
  • “I was trying to pay the 49 dollars but there trying to make me pay 99 that I didn't agree to”

Compare Fixd Repair Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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