Ricky K Foh

Customer service sucks

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I am being charged for a product and services I did not order or receive. And trying to contact your customer service is futile.
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Preferred solution: Stop charging me

Resolved
Ellissa Nzx
map-marker Hawthorne, New Jersey

Resolved: Unauthorized charge

Updated by user Mar 08, 2024

Company fixed the issue and I have been provided with full refund.

Original review Mar 08, 2024
I got a fraud alert this morning from my bank ..Please have a representative call at 201-446-****You sent me to PayPal and having problems..Please a live rep
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User's recommendation: That will depend

Samuel H Vsg
map-marker Shawnee, Oklahoma

You are trying to take $99 out of my acct and i cancelled the subscription

I canceled subscription and you are still trying to take $99 from my acct this is unacceptable. My fraud alert keeps catching it. I'm telling them to not let it go through I don't owe you that money.
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Bm1956

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want my 99.99 dollars back you stoled from me

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You took money I want it backYou people give me my money backYou now Im coming in glue Ill to you send it back
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Loss:
$100

Preferred solution: Full refund

Jose C Mri
map-marker Corona, California

Why are they on my credit card?

I buy fixd just to know if something wrong with my car for 19.99 +tax when my card was charged with 99.99 how come
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Amanda S Nzn

Charging my card when i have not authorized it nor used the app

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Unauthorized use of my debit card I want it stopped immediately I will be contacting the bbb with a complaint.
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Loss:
$100
Cons:
  • Unauthorized charges on my card

Preferred solution: My card needs to stop being charged for 99.99 $ that would be great!! When I haven't authorized you to do so!!

User's recommendation: Don't use it

Christ Qgg
map-marker Deptford, New Jersey

Complaint

You added your premium subscription automatically which I did not know untill I got your email. Then you expect us to see it and remove it if we don't want it. Pure ***
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User's recommendation: Stop putting your premium subscription on orders automatically.

Taniyah Lpl
map-marker Jackson, Mississippi

Transaction charge

I have a pending unauthorized transaction for 99.99$ on 2/20/24. Need to know how to delete and who ordered.
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Anonymous
map-marker Monrovia, California

Cancel fixd premium subscription

My husband passed away and I can't afford the subscription any more. I have tried everything to cancel. Please advise if it is really canceled.
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Wesley K Hua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dispute

My bank will inform you. Fraudulent charges. Cancel your fraud on my account. You are a scam. You have been reported.
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Loss:
$100

Preferred solution: Full refund

Mykell Uve
map-marker Atlanta, Georgia

No customer service what so ever.

No response on critical $$ matters Wrong phone numbers that are obviously known to Fixd Automotive. Can't have a successful product with Zero customer service!!
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User's recommendation: Provide a working Customer Service number

Virginia M Uvn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

I have asked for a number to speak with someone and notjing

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Need phone number to speak with someone I have returned my order need my money back bad service so far..
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Janette O Huk
map-marker Canandaigua, New York

Can someone call me at?585 775 **** this is Janette Ortiz I pad for my package and I haven’t received it yet

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The post office return back my package to ya I dont know why because my address is {{Redacted}} this is my correct address so I dont know why they sent it back to ya I already pay for that. Can you please return it back to me thank you. I will be waiting for the package again.
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User's recommendation: I don’t know

Navie Vpe
map-marker Chantilly, Virginia

This is NOT a Pissed review. I just want to know how to switch to my new device and the inside prongs are different from the stolen one.

What do I do to close this FIXD app because someone stole it from my Chevy 2009 yesterday. I got a new FIXD about a month ago and I want to transfer that FIXD Premium subscription to my FIXD CY860298 and continue to include my Chevy 2009 Traverse an
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User's recommendation: This little device has saved me a lot of money because I used to be paying a lot of money for services that were not expensive as a female. Shops know that females know little about auto mechanics. So, we fall for many services they say we need and we don't.

George W Lye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Poor service

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I was unsatisfied with the mechanic he wasnt professional and could not help me with the issue at hand.
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User's recommendation: Don’t waste your money on FIXD it’s not worth getting premium

Eidan Fzb
map-marker Riverview, Florida

Charge on my credit card

I was charged $99.99 yesterday on my credit card October 28th for something that I didn't want to have charge so I need that refund car ending in 1543 Visa Thank you
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