Bryan D Fos

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Verified Reviewer

Fraudulent charge

Updated by user Oct 29, 2024

They charged me for services I did not authorize. This is FRAUD!

Original review Oct 25, 2024

I did NOT authorize you to charge me for your service. Please refund the charge ASAP. If you do not refund, then I will have no choice then to file fraud charges with the US Attorney.

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Loss:
$100

Preferred solution: Full refund

Linda N Tov

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Verified Buyer
|

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Verified Reviewer
| map-marker Houston, Texas

Refund charge of $99.00

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Fixd Repair - Refund charge of $99.00

I was charged $99.for an unauthorized subscribtion. I was told that other customers have experienced the same ordeal.

Maybe we should seek a Class Action Suit to get things Done! I was told that my charge of $99.00 would be refunded! I have not received it yet! DO NOT BUY THE FIXD DEVICE!!!

It is hard to get a Rep. on the phone to talk with.

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Loss:
$99

Preferred solution: Full refund

User's recommendation: DO NOT BUY THE FIXD DEVICE, UNLESS YOU WANT TO PAY UN-NECESSARY CHARGES!

Faysal Tmn

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Verified Reviewer
| map-marker Charleston, West Virginia

Unauthorized withdrawal from my account

I NEVER AGREED TO ANY TYPE OF SERVICE CHARGE.. MONTHLY SUBSCRIPTION...

OR ANYTHING OF THE SUCH.. zThey previously tried to take $99 out of my account 4 other times and we're denied.. This time somehow they got through..

Now can't reach anyone for a refund.. Conveniently on a Saturday they are closed...

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User's recommendation: Beware the FIXD Automotive device.. Yeah it works.. but they sneak and try to charge different fees..

Winferd Ukx

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Verified Reviewer

Why is fixed charging my card 99.99$

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Why the *** are u charging my gotdamn card 100$ I did not agree to this {{Redacted}}

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Preferred solution: Stop trying to charge my damn card I was unaware of any extre charges nor did I agree to it!!!!!

Brennen R Kzf

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Verified Reviewer
| map-marker Seattle, Washington

No help at all

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They did not help me in the slightest but they were more than willing to take my card number. Im not even convinced I was talking to a real person because I kept getting the same generic responses and it would always end abruptly with plenty of space to give them my money.

Dont talk to them and dont buy from FIXD. They are making it impossible to get a refund and I got a charge for $99.99 that I wasnt even aware of.

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User's recommendation: Don’t give them anything. RUN!

Dejohn Mtq

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Verified Reviewer
| map-marker Jacksonville, Florida

Talk to someone about mI need to talk to someone about my accounty account.

I have Lost my phone trying to set it up so can check my car. The app is trying to charge me again if someone would call me it would be appreciated.

239+531-****. Jim Barton Thanks

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Dennis B Hsl

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Verified Reviewer
| map-marker New York, New York

Fraud

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My name is Dennis david Belk phone cell 563 340 ****. I am texting you to advise your that my bank US BANK called me about a overcharge on my credit card ending in 1404.

of $ 99.99 . my original price for this fixd unit was advertized at @***.99. the fraud dept told me to get hold of you , so I am i tried calling you and you never answer the call. I do not want you Fixd unit I do want a complete refund for this product.

Give me a address to send it back It has never been used .

The wrapping around the unit is CZ133717I need a reply ASAP either by phone or email .. i ALSO MAY CONTACT The State of Iowa fraud dept in Des Moines Iowa 515 281 ****

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User's recommendation: Do not buy fixed product

Kadee Rbr
map-marker Portland, Oregon

Wire Fraud from $19.99 to $99

Got the Facebook deal..screenshot both of the complaint areas for a Class-Action

Tried the cancel procedure and it wont accept and reroutes with no cancellation accepted.

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Anonymous
map-marker Philadelphia, Pennsylvania

No one ever contacted me and I had trouble with the chat also.

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Not very good customer service. No one contacted me and it was very hard to get service. You need to do a better job

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User's recommendation: Be careful of extra charges

Tanya J Lzf
map-marker Raleigh, North Carolina

Haven't received device

What other details do you need. I tried the telephone number that you all provide and the number does not even work.

You took money out of my account and I have not received anything. I'm going to report this to the better Business bureau if somebody does not contact me soon.

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User's recommendation: I almost feel like this is a scam. I ordered over a week ago and have not received anything yet. And they took the money out my account. Bad business I intend to report them to the better Business bureau.

Anonymous
map-marker Wauwatosa, Wisconsin

Fraud

My name is Dennis david Belk phone cell 563 340 ****. I am texting you to advise your that my bank US BANK called me about a overcharge on my credit card ending in 1404.

of $ 99.99 . my original price for this fixd unit was advertized at @***.99. the fraud dept told me to get hold of you , so I am i tried calling you and you never answer the call. I do not want you Fixd unit I do want a complete refund for this product.

Give me a address to send it back It has never been used .

The wrapping around the unit is CZ133717I need a reply ASAP either by phone or email .. i ALSO MAY CONTACT The State of Iowa fraud dept in Des Moines Iowa 515 281 ****

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User's recommendation: Stay away from this company

Ricky K Foh

Customer service sucks

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I am being charged for a product and services I did not order or receive. And trying to contact your customer service is futile.

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Preferred solution: Stop charging me

Resolved
Ellissa Nzx
map-marker Hawthorne, New Jersey

Resolved: Unauthorized charge

Updated by user Mar 08, 2024

Company fixed the issue and I have been provided with full refund.

Original review Mar 08, 2024

I got a fraud alert this morning from my bank ..Please have a representative call at 201-446-****You sent me to PayPal and having problems..Please a live rep

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User's recommendation: That will depend

Samuel H Vsg
map-marker Shawnee, Oklahoma

You are trying to take $99 out of my acct and i cancelled the subscription

I canceled subscription and you are still trying to take $99 from my acct this is unacceptable. My fraud alert keeps catching it. I'm telling them to not let it go through I don't owe you that money.

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Bm1956

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want my 99.99 dollars back you stoled from me

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You took money I want it backYou people give me my money backYou now Im coming in glue Ill to you send it back

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Loss:
$100

Preferred solution: Full refund

Jose C Mri
map-marker Corona, California

Why are they on my credit card?

I buy fixd just to know if something wrong with my car for 19.99 +tax when my card was charged with 99.99 how come

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