Dejohn Mtq

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Verified Reviewer
| map-marker Jacksonville, Florida

Talk to someone about mI need to talk to someone about my accounty account.

I have Lost my phone trying to set it up so can check my car. The app is trying to charge me again if someone would call me it would be appreciated.

239+531-****. Jim Barton Thanks

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Winferd Ukx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why is fixed charging my card 99.99$

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Why the *** are u charging my gotdamn card 100$ I did not agree to this {{Redacted}}

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Preferred solution: Stop trying to charge my damn card I was unaware of any extre charges nor did I agree to it!!!!!

Brennen R Kzf

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Verified Reviewer
| map-marker Seattle, Washington

No help at all

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They did not help me in the slightest but they were more than willing to take my card number. Im not even convinced I was talking to a real person because I kept getting the same generic responses and it would always end abruptly with plenty of space to give them my money.

Dont talk to them and dont buy from FIXD. They are making it impossible to get a refund and I got a charge for $99.99 that I wasnt even aware of.

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User's recommendation: Don’t give them anything. RUN!

George E Htd

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Verified Reviewer

Refund no customer service

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Every time when I use the scanner they charge me new membership and hard to fix issues like refunds and over charges very hard to talk with someboady

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Loss:
$50

Preferred solution: Full refund

Dennis B Hsl

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Verified Reviewer
| map-marker New York, New York

Fraud

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My name is Dennis david Belk phone cell 563 340 ****. I am texting you to advise your that my bank US BANK called me about a overcharge on my credit card ending in 1404.

of $ 99.99 . my original price for this fixd unit was advertized at @***.99. the fraud dept told me to get hold of you , so I am i tried calling you and you never answer the call. I do not want you Fixd unit I do want a complete refund for this product.

Give me a address to send it back It has never been used .

The wrapping around the unit is CZ133717I need a reply ASAP either by phone or email .. i ALSO MAY CONTACT The State of Iowa fraud dept in Des Moines Iowa 515 281 ****

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User's recommendation: Do not buy fixed product

Kadee Rbr
map-marker Portland, Oregon

Wire Fraud from $19.99 to $99

Got the Facebook deal..screenshot both of the complaint areas for a Class-Action

Tried the cancel procedure and it wont accept and reroutes with no cancellation accepted.

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Anonymous
map-marker Philadelphia, Pennsylvania

No one ever contacted me and I had trouble with the chat also.

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Not very good customer service. No one contacted me and it was very hard to get service. You need to do a better job

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User's recommendation: Be careful of extra charges

Tanya J Lzf
map-marker Raleigh, North Carolina

Haven't received device

What other details do you need. I tried the telephone number that you all provide and the number does not even work.

You took money out of my account and I have not received anything. I'm going to report this to the better Business bureau if somebody does not contact me soon.

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User's recommendation: I almost feel like this is a scam. I ordered over a week ago and have not received anything yet. And they took the money out my account. Bad business I intend to report them to the better Business bureau.

Anonymous
map-marker Wauwatosa, Wisconsin

Fraud

My name is Dennis david Belk phone cell 563 340 ****. I am texting you to advise your that my bank US BANK called me about a overcharge on my credit card ending in 1404.

of $ 99.99 . my original price for this fixd unit was advertized at @***.99. the fraud dept told me to get hold of you , so I am i tried calling you and you never answer the call. I do not want you Fixd unit I do want a complete refund for this product.

Give me a address to send it back It has never been used .

The wrapping around the unit is CZ133717I need a reply ASAP either by phone or email .. i ALSO MAY CONTACT The State of Iowa fraud dept in Des Moines Iowa 515 281 ****

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User's recommendation: Stay away from this company

Ricky K Foh

Customer service sucks

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I am being charged for a product and services I did not order or receive. And trying to contact your customer service is futile.

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Preferred solution: Stop charging me

Resolved
Ellissa Nzx
map-marker Hawthorne, New Jersey

Resolved: Unauthorized charge

Updated by user Mar 08, 2024

Company fixed the issue and I have been provided with full refund.

Original review Mar 08, 2024

I got a fraud alert this morning from my bank ..Please have a representative call at 201-446-****You sent me to PayPal and having problems..Please a live rep

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User's recommendation: That will depend

Samuel H Vsg
map-marker Shawnee, Oklahoma

You are trying to take $99 out of my acct and i cancelled the subscription

I canceled subscription and you are still trying to take $99 from my acct this is unacceptable. My fraud alert keeps catching it. I'm telling them to not let it go through I don't owe you that money.

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Bm1956

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want my 99.99 dollars back you stoled from me

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You took money I want it backYou people give me my money backYou now Im coming in glue Ill to you send it back

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Loss:
$100

Preferred solution: Full refund

Jose C Mri
map-marker Corona, California

Why are they on my credit card?

I buy fixd just to know if something wrong with my car for 19.99 +tax when my card was charged with 99.99 how come

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Amanda S Nzn

Charging my card when i have not authorized it nor used the app

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Unauthorized use of my debit card I want it stopped immediately I will be contacting the bbb with a complaint.

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Loss:
$100
Cons:
  • Unauthorized charges on my card

Preferred solution: My card needs to stop being charged for 99.99 $ that would be great!! When I haven't authorized you to do so!!

User's recommendation: Don't use it

Christ Qgg
map-marker Deptford, New Jersey

Complaint

You added your premium subscription automatically which I did not know untill I got your email. Then you expect us to see it and remove it if we don't want it. Pure ***

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User's recommendation: Stop putting your premium subscription on orders automatically.

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